The Challenge

As the owner of a small construction company, Chris was wearing many hats within the business and juggling multiple priorities.

Limited time to focus on HR but understood the importance of having process and procedures in place. In growing the business, a key area of focus was to create a strong value driven workplace whilst being on the right side of the law.

With a diverse workforce ranging from Apprentices, Qualified Builders and Leading Hand Carpenters, Chris knew that establishing strong HR foundations would support this focus.

There was a HRIS for documentation to use but no one to provide tailored advice as to how it should be used.


The Solution

Unpicked and reviewed the documentation within the HRIS and determine the suitability for the business. (Deemed unsuitable)

Created a suite of documents personalised to the client that act as internal templates for the business to easily use moving forward.

Ensuring compliance by reviewing remuneration and allowances as per the award, creating employment contracts, position descriptions, an employee handbook and a performance review framework.

Provided training and support to Chris on topical issues and general HR matters to enable him to manage HR issues on the ground whilst establishing best practice.


  • Assurance knowing HR is managed effectively and efficiently
  • Tailored HR support with both documents and advice from one provider
  • Professional HR support at a reasonable price for a growing business
  • Structured processed in place that are easy to follow
  • External HR support has become extension of the team, understands the business model, culture and operations to provide efficient, effective and timely advice
  • Time back to the owner to grow the business and focus on creating an effective culture

What Our clients say:

  • I came to Now Actually needing tailored advice on how to navigate certain issues I was having within my company. Since then, they have helped shape the business so it can grow effectively to match our culture and operations.

    Now Actually has exceeded expectations to help create employee reviews, position descriptions, and contracts to suit. I’m now confident in moving forward with the growth of my company knowing I have all my bases covered.

    Chris Parrish, Managing Director – Proud Projects