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Case Study from the Construction Industry

Now Actually supports businesses by creating ideal structures that helps them scale and be compliant with government mandates.

13 April 2023

Now Actually supports businesses by creating ideal structures that help them scale for the future.

The Challenge

  • Only a handful of businesses were like this across the country.
  • They needed to restructure the business for better workplace outcomes.
  • The Founder was involved in all the day-to-day operational aspects of the business, which included people management
  • There was minimal accountability in place when it came to managing employee performance
  • The business had 200 employees but didn’t have dedicated HR personnel
  • Changing the mindset of the Founder and the wider team to do things the ‘correct way’

The Solution

  • The Now Actually team worked extensively alongside the Managing Director to address and respond to employee roadblocks, concerns, and questions.
  • Now Actually worked with leadership team to create the appropriate organisational structure to support today’s business alongside future state.
  • HR foundations that created consistency, boundaries, and structure for all management and employees to follow were implemented.
  • Upskilled Senior Mangement to confidently manage difficult conversations and employee performance matters.

The Impact

  • The Founder was removed from the day-to-day management responsibilities due to a successful restructure.
  • Additional resources were recruited to support business growth.
  • ASI Electrics faced multiple challenging situations during the COVID years including extreme anti-vaxxers, fraudulent medical exemptions, and employees attending protests that breached the public health orders that were in place at that time. Those employees were successfully removed from the organisation and no cases were put forward to the Fair Work Commission.
  • Management felt supported and empowered to manage difficult employee situations by partnering with an HR expert who took the approach of coaching, guiding, and educating them.
  • Critical HR documentation to support the business was put in place.

Overall I am very happy and impressed with all that Now Actually offers. I genuinely feel they are part of the ASI family and I cannot see the difference had we hired someone internally. So, it’s a great outcome for ASI.

Now Actually have been able to help us navigate the multiple changes in employment law over the last few years. Through the COVID period they were able to provide guidance and a framework to manage our COVID compliance.

Now Actually were also involved in assisting us with our significant restructure. They were instrumental in providing the documentation to support that as well as strategic advice on how we go about it. One of the benefits of this was that in the restructure they were able get the Founder off the tools and into a role that enabled him to grow the business. And along the way they have been providing useful and meaningful updates that allow us to focus on the day to day running of the business!

Martin Camilleri, General Manager – ASI Electrics
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