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Read our Case Study from the E-Commerce Industry

Now Actually specialises in assisting businesses with managing underperforming employees in a human-centric manner while also recognising the commercial impact.

21 June 2023

Now Actually specialises in assisting businesses with managing underperforming employees in a human-centric manner while also recognising the commercial impact.

The Challenge

  • The company has experienced significant growth and are now facing challenges associated with this growth.
  • The Founder was wearing multiple hats in the business.
  • There were no clear rules from the Modern Awards, and there was a need to create consistency and fair rules in the business.
  • The Founder needed help with managing complex situations while also running the business.

The Solution

  • Consistency, compliance, and best practice were achieved, resulting in operations running more smoothly.
  • The Founder and Management Team were guided through difficult conversations and were provided support they needed as they navigated challenging conversations.
  • Managers were trained and upskilled, giving them confidence in their roles moving forward.

The Impact

  • Now Actually created consistency for Doyoueven and ensured compliance with the law.
  • The company were coached and guided through difficult conversations, and were provided support as they navigated challenging conversations.
  • Created confidence in managers as managers were trained and upskilled.

I could not recommend Now Actually highly enough! As a small business, having a dedicated HR department is a huge expense, however, given this post-Covid environment and the ongoing changes, it’s absolutely critical to be across everything.

The team have been amazing in helping us navigate through the last two years, they’re always available and never complain about what must seem like my endless trivial questions.

I would definitely recommend their services to anyone who wants to implement HR best practice with the most up-to-date regulations.

 

Chris Backman, General Manager – Doyoueven
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