1300 605 305

Case Study: HR Training and Education Program

Now Actually's personalised HR training programs are designed to support professionals wanting to improve in HR.

10 February 2025

Now Actually’s philosophy to support clients comes from the approach of ‘coach, guide, educate.’ Through daily interaction with clients, we become educators and mentors in the HR space.

The Challenge

  • The participant was the lead in the People and Culture team at their organisation and was responsible for the HR function.
  • They had minimal to no HR experience and knowledge, particular around legislation, compliance, and what best practice looks like.
  • The workplace the participant was employed at had very minimal to basic HR documentation to support their own role in the business.
  • The participant was the sole HR person for the business.
  • Head Office was international and did not understand the Australian landscape and what ‘HR’ meant onshore. It was more about the people and culture piece rather than the technical, compliance, and legal requirements from an employer perspective.

The Solution

  • Now Actually designed a training program specifically for the participant. The program focused on what the business needed from their HR lead and addressed the present gaps identified in the HR audit.
  • The training was delivered in a way that was personalised to the participant and benefitted their learning style.
  • The training was not generic or copied from a textbook.
  • Practical, real-life scenarios were used to educate the participant.

The Impact

  • The participant’s confidence, knowledge, and skills were hugely increased as a result of the training program.
  • The participant grew as an HR professional in general.
  • The participant gained valuable resources as a future reference point to come back to as needed.
  • The business had comfort knowing the participant’s HR abilities were increased to safeguard and protect the business from risk.
  • The business was not as reliant on external HR support as they were previously.

The program has been incredibly insightful and has provided me with a wealth of knowledge and skills that are essential for my role as the HR People and Culture Lead.

Throughout the training, I found the content to be highly relevant and well-structured. The modules covered a wide range of topics, from employee engagement strategies to advanced HR analytics, all of which are crucial for our ongoing projects.

My confidence as an HR professional has significantly developed as a result of going through the program. I feel more confident addressing areas such as performance management and employee engagement.

This program has been transformative for my professional communication skills. Before, I struggled with confidence in interpersonal interactions, particularly in challenging workplace scenarios. Now, I feel thoroughly prepared and self-assured. The training has equipped me with the communication tools and psychological resilience to confidently navigate complex professional situations – whether that’s leading a disciplinary discussion, managing a grievance meeting, or addressing sensitive workplace issues. I no longer hesitate or feel anxious about these interactions; instead, I approach them with clarity, composure, and strategic communication skills.

-HR Training & Education participant
Book A Free Consultation