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Case Study from the Interior Design Industry

12 April 2023

Now Actually provides expert advice on Modern Awards, employee benefits, and casual conversion to give business owners peace of mind that they are compliant with the law.

The Challenge

  • Change management: the business wanted to offer all contractors the opportunity to become casual employees with the business. 
  • The company had little to no current HR documentation in place.
  • The company needed to establish a base line of HR structure and documents.

The Solution

  • Now Actually set up employment contracts, an employee handbook, and position descriptions to establish the business’s HR foundations.
  • Now Actually’s HR Partners also conducted Modern Award research and interpretation to ensure the appropriate Modern Award was assigned to employees.
  • A comprehensive review on the difference between a contractor vs a casual employee was completed to provide adequate information to the business to make an informed decision on the most beneficial and legally compliant employment relationship.
  • The company was educated on minimum standards and HR best practice.

The Impact

  • Now Actually helped ensure that the business’s employees are receiving entitlements and benefits in line with the award.
  • Employees were offered an opportunity to be give casual conversion down the track with the company.
  • Now Actually helped the business secure staff and understand their obligations as an employer within Australia.
  • The company’s work engagement process was streamlined, and contractor invoices were reduced.

When we first engaged with Now Actually, our business had a number of Contractors working within it. By working with Now Actually they were able to determine that our Contractors where in fact Casual Employees. Now Actually helped us transfer them across to new contracts and created the appropriate policies and procedures that we needed to support our growing business.

Siobhan Glass, Creative Director and Founder – Neighbourhood Property Styling
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