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Case Study from the Hairdressing and Beauty Services Industry

Now Actually specialises in supporting new business owners with their HR needs.

Now Actually specialises in supporting new Business Owners with their HR needs by ensuring there is a HR foundation implemented, and education is provided passed to the Owner. 

The Challenge

  • A new owner was taking over an existing business during COVID-19
  • The new owner took on all of the existing employees and needed assistance transferring their entitlements.
  • This was the first business the owner had been involved in and they did not have any HR knowledge or experience.
  • Owner wanted to ensure their people/HR matters were right from the beginning. There was a focus to look after the people within the business, but they also needed to ensure from a risk perspective that there was adequate protection where it needed to be.

The Solution

  • The business was set up correctly from day one of the business ownership.
  • Appropriate documents and systems were put in place to ensure compliance to various legislation.
  • All employees were remunerated correctly.
  • The owner gradually moved from working in the business to working on the business itself.
  • The owner felt educated and empowered to manage employees.

The Impact

  • The business was set up correctly from day one of the business ownership.
  • Appropriate documents and systems were put in place to ensure compliance to various legislation.
  • All employees were remunerated correctly.
  • The owner gradually moved from working in the business to working on the business itself.

“I purchased an existing business at the start of COVID lockdowns. I’d never been a business owner before and didn’t know what my employer obligations were.

The team at Now Actually were able to establish my foundation documents and assist with implementation. Now Actually were able to provide practical advice on how to manage and work with my team through the COVID lockdowns. Since re-opening, Now Actually have worked with me to continue developing the people aspect of my business.”

Hairdresser in Melbourne
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