Read our Case Study from the Hairdressing Industry

Now Actually specialises in supporting new business owners with their HR needs.

The Challenge

  • New owner taking over an existing business during COVID-19.
  • The new owner took on all of the existing employees and need assistance transferring their entitlements.
  • This was the first business the owner had been involved in and she did not have any HR knowledge or experience.
  • Owner wanted to ensure her people/HR matters were right from the beginning. There was a focus to look after the people within the business, but also needed to ensure from a risk perspective that there was adequate protection where it needed to be.


The Solution

  • Provided all foundation documentation from contracts to position descriptions and an handbook.
  • Reviewed and implemented frameworks to support the documentation and people management.
  • Reviewed all wages and benchmarked across the business.
  • Coached and guided the owner on engaging with Employees.
  • Assisted with unsuccessful probations.
  • Assisted with recruiting new employees.
  • Set up correctly from day one of business ownership.
  • Appropriate documents and systems were in place to ensure compliance to various legislations.
  • All employees were remunerated correctly.
  • Gradually moving owner form working in the business to on the business.


  • I purchased an existing business at the start of COVID lockdowns. I’d never been a business owner before and did not know what my employer obligations where.

    The team at Now Actually were able to establish my foundation documents and assist with implementation. Through the COVID lockdowns Now Actually were able to provide practical advice on how to manage and work with my team. Since we have be able to re-open Now Actually have worked with me to continue developing the people aspect of my business.

    Hairdresser – Melbourne

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