Now Actually supports businesses in the hospitality industry, helping employers overcome challenges in employee issues.
13 June 2023
The company is a large hospitality group with multiple venues across Melbourne. The group is owned by a number of different individuals, each of whom has their own specific interests and goals for the business. This has led to a number of challenges in terms of managing the group effectively.
The company has been experiencing a number of employee issues in recent months. This has been due to a number of factors, including lack of availability of employees within the hospitality sector. The employee issues have had a significant impact on the company’s operations, leading to changes in operational hours and employees working across multiple venues.
The company has implemented a number of initiatives to address the employee issues. These include:
The company is still in the early stages of implementing these initiatives, but they have already had a positive impact on the employment situation. The company is confident that these initiatives will help to resolve the employees issues and improve the overall performance of the business.
With so much change happening within the hospitality industry, it was key for our restaurant group to engage human resources support. We struck gold finding Now Actually have not looked back.
Highlights include, implementing structure into our business, simplifying our onboarding process, contract auditing to keep us up-to-date with hospitality ‘award rates’ and most importantly the on-hand support and advice in those challenging times, which do happen!
Now Actually have positively changed our overall approach as leaders in the day-to-day management of our venues.