There was an underperforming manager that went from an excellent performer to quickly declining in a senior position that had us question his suitability. This was impacting the business negatively both internally and external on a daily business. Consequently we had extended his probation period and tried multiple strategies to assist with little success. The business had invested significant time and money into the relationship so far and didn’t want to see that wasted.
Now Actually developed a structured plan with strict boundaries, goals and support to ensure success.
This involved regular meetings, retraining and process improvements across the business.
The situation was managed through the lens of a Learning and Development opportunity where each party actively participated in upskilling.